Reaching Your Potenial as a Leader for Managers and SupervisorsBUS001
This workshop is catered for managers and supervisors. It is a great introduction workshop to help managers develop and highlight the essential leadership skills required in order to effectively manage a team in today’s workplace. |
Team BuildingBUS003
Teams that trust and respect each other work better together. For this reason it is important to devote time to building team moral. This workshop is catered towards managers and their teams. It is a fun way for team members to get to know each other and learn how to work together as a unified team. |
Time & Stress ManagementBUS004
Deadlines are a part of everyday life in the business world. What happens when you have too much to do that you don’t know how you are going to get it all done? This workshop highlights important time management skills in order to help employees work as effectively as possible. It also stresses the importance of a healthy lifestyle and provides employees with stress management tips and exercises in order encourage them to take good care of themselves. |
Conflict & Issue ResolutionBUS006
Conflict is natural in every workplace. This workshop is designed to help employees deal with conflict head on. It highlights that conflict is a symptom of an underlying problem and shows how to recognize and deal with problems in the workplace prior to conflict arising. |
Customer ServiceBUS007
Customer service is one of the true business essentials. Everyone remembers the bad customer service they have had, and most will also remember instances of good customer service. The importance of customer service is recognized by all successful businesses, because it is possibly the number one element in customer retention. If you want to ensure that you get repeat business, looking out for the wishes and needs of your customer base is essential. How you go about providing it is up to you, but there are certain elements which remain the same whatever the nature of your business. These are the principles of good customer service. |
Assertiveness & Self ConfidenceBUS008
People who are self-confident and assertive believe in themselves, their abilities, their own judgements and are confident and direct in their dealing with others. Their communications promote fairness and equality in human interactions, based on a positive sense of respect for self and others. These people are prepared to tackle everyday challenges in the workplace and in life and recover from setbacks. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills. |
Employee MotivationBUS009
Employee Motivation is becoming ever more important in the workplace as time goes on, and everyone agrees that a motivated workforce is far more likely to be a successful workforce. The happier and more professional an employee is, the better the results they will deliver for you. There is therefore a challenge for all employers and management in delivering the right balance between a confident, motivated workforce and a workforce which is driven to attain goals. |
Business WritingBUS010
Writing is a key method of communication for most people, and it’s one that many people struggle with. This workshop will give participants a refresher on basic writing concepts such as spelling, grammar, and punctuation. It will also provide an overview of the most common business documents such as proposals, reports, and agendas. All of this will provide that extra edge in the workplace. |
Anger ManagementBUS011
Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. This workshop will help teach participants how to identify their anger triggers and what to do when their angry. |
Creative Problem SolvingBUS012
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. This workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. |